Back to home Support

We’re here to help

Wingmate is a flying companion, not a clinic. For anything about the app, email us and a person will reply. When fear needs more than tools in an app, talk with a licensed professional.

Product support

Billing, bugs, restoring a purchase, or feedback. Write to us and a person will get back to you as soon as we can.

hello@getwingmate.app
  • Billing and subscriptions

    Subscriptions are handled by Apple or Google. Cancel or change plans in your store settings, or from Manage subscription inside Wingmate.

  • Restore a purchase

    New phone? Open Settings → Subscriptions in the app and tap Restore purchases. Your store account carries the subscription.

  • Something looks wrong

    Tell us the flight number, your device, and what you expected. Screenshots help a lot.

  • Ideas and feedback

    What would have helped on your last flight? We read every message.

Professional help

When an app is not enough

Fear of flying responds well to treatment. These directories are a good place to find someone licensed near you.

  • US

    Find a psychologist

    The APA’s locator helps you search licensed psychologists near you.

    Open APA locator
  • Worldwide

    Find a therapist

    Browse therapists by specialty, including anxiety and specific phobias.

    Open Psychology Today
  • England

    NHS talking therapies

    If you are in England, you can refer yourself for free talking therapies.

    Open NHS guide

This is not medical care

Wingmate is a flying companion. It is not a therapist or a medical device. Breathing and scripts do not treat a crisis. If you might hurt yourself, or this feels like an emergency, get help now. For a medical emergency, use your local emergency number.